One of Australia's most iconic toy stores went into voluntary administration and hundreds of Australians were left without a job. Twelve months have passed, and as of recent news, Toys "R" Us and Babies "R" Us will be returning to the Australian market with some new and exciting changes. The new owners of the toy stores Tru Kids Inc has made the decision, with new brands such as Fastlane and Koala Kids planned to be emerging instore.
And for the first time ever, the toy store will have a presence in the New Zealand market and the results could be promising. When will this begin? It turns out, it's sooner than we think! The launch date of the online store is 12 June and that's when you can start buying toys again. There are talks of smaller stores opening in , which will bring a more personalised experience during toy shopping.
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Children will be able to play with the toys and get to know them, before buying. Thanks so much for you feedback! It means a lot Read more. Terrible customer service. Firstly the delivery we pay for was extremely slow then I noticed the product tasted terrible and I checked the sachets it was out of date so I contacted them via email. The email I received back was extremely rude and unprofessional not wanting to listen to a paying customer but trying to justify their slack delivery service telling me it was received in the suggested time, with offensive explanation marks after every sentence I am so sorry to hear about this I feel it's fair to update this review as the company seems to be under new management.
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I've felt the improvements— at least on the online side of things my main source purchases. Their same day delivery option will probably never return, it's been replaced by a much more expensive express delivery. Which is probably fair anyway for what it was offering. The biggest leap of improvement however has been processing times.
It's not on par with many online stores and no longer takes upwards of a week just to process the order Thanks for leaving an updated review! Took a week to be delivered when i live local in Melbourne then they sent me the wrong size shirt when i requested large won't be ordering here again considering other supplement stores deliver the next day and the only reason I got the stack was for the free shirt that is too small.
Recommend, Nutrition Warehouse!
I am not going to buy coz they show so many promotions but with hidden clouses. Ordered my products on the 11th Oct, its the 19th and still have not been delivered.
The tracker they provide estimates delivery on the 24th. Will never buy from Supps r us again!!! What a absolute disgrace your shipping is especially for it being paid shipping and in Australia! Been waiting over 2 weeks! Shipping was ok and the product i ordered was great and really well priced. Supps only had one of the product that i ordered but i was advised before shipment and refunded.
I was not offered a full refund tho, as in cancel the entire order. I was offered only a very straight forward : refund for the product they did not have or an option to use those funds to purchase any other item they had in stock. As i didn't want any other product i was left having to pay the shipping for one item only.
Still was a great price but added cost. Would shop here again for sure. I ordered on the 18th of june and it is now the 28th of june and i still havent recieved it yet. Nowhere did it say when i ordered that it would take so long, no transparency. I ordered protein on the 17th Being in the same state as suppsrus I've received stuff from overseas faster than this The products are all sold at a fair price and the deliveries always come on time.
I always recommend this site to my friends and family. Great delivery time to Queensland and good affordable product prices. There is always plenty to choose from and it's an easy to use website. This purchase was made online. Very happy. I had a question after buying which was resolved quickly over the phone. Highly recommend, these guys are the best for value in Australia! Hi my review was approved and I received a discount on my next purchase can you email me back the details?
I cannot locate the code to use on purchase. Many thanks. Please check your messages. If you have further trouble please email me at dee suppsrus.
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Compare all. Wasteland Sydney, NSW 9 reviews 5 likes. Supps R Us is fantastic!